It's a mixed bag. I had to wait for the pre-order status, but then a month after that, which was a little frustrating; after finding a way to get a hold of customer service, everything was much smoother with Stanley's help. I'm still waiting on my PC mount, which is out of stock, but I can say that the patience and wait were worth it; the product is of excellent quality overall. I love the stealthy look, as I have gone for the same with my gaming PC. I loved the result, and I can say my setup is...