The film is fine, like all the other matte films. The issue I have is with the customer service, you deal directly with a generic email and as a dealer you don't even speak to a rep. Your email just gets put to the back of everyone else and you get replies a week later. It's impossible to sell this film for me when I have to tell a client I'll get him a price next week. I just inquired about a tracking number last week as I was never given an eta, film arrives Monday and they finally answer my ...