It saddens me to write this as I’m such a fan of this small business however I actually bought these earrings to replace another pair of chunky gold earrings that I got from rani, as after a few wears they completely discoloured and I’ve had such a hard time trying to get hold of Customer Service that I loved them so much. I just decided to buy a new pair despite what happened to my old pair. I understand it’s a small business but not very great so Customer Service .