Ruby Group Reviews

Colin D.

Fantastic value and service, placed order late on Easter Friday arrived within two working days which was great due to holiday Monday and current Covid 19 situation. Would definitely use Ruby Group again and highly recommend. Product was well wrapped and secured for transportation.

Rebated Fence Capping Rails

David W.

We build and supply modular buildings, we are using this shiplap as fascia's painted in various colours which does give the building a very nice impressive finish and would highly recommend this product and service provided

Treated Redwood Shiplap Cladding Boards

Gary M.

The picket pales I bought were excellent,i have not done the job yet.I will be ordering more in the future,I was also very pleased with the service,thank you Ruby.

Redwood Round Top Picket Pales

Vic W.

Made a mistake on my initial order and managed to have it stopped.My order was quickly cancelled and my account credited with the payment.Re-ordered the correct item and the wood was delivered on-time by courier.The item was well packaged and exceeded my expectations.Used to replace rotten panels on my garden shed and I suspect they will outlive the shed! Ruby will be my go-to place for further timber requirements.EXCELLENT!!!

Treated Redwood Shiplap Cladding Boards

Corinna M.

This is 3rd time we have bought your products, my husband won't go anywhere else now. Good quality products and always efficient service. Even in current situation didn't wait long for the delivery 👍

Medium Automatic Gate Catch

Gerard M.

Excellent quality fresh boards and nice and straight...and Why use pine from the likes of your local hardware store when you can have a much more superior nicer looking timber at very competitive prices. As allways, quick delivery and transported safe from a friendly courteous and helpful transport guy. Look no where else for your timber...These guys are spot on. All my future timber will be Ruby. Thanks Nikki.

Larch Cladding 150mm x 22mm

Barry W.

Timber was excellent, my only concern is that when I went to reorder more of the same item it had increased by £30, I feel this hike in price was unjustified

Treated Tongue & Groove Cladding Boards

Simon D.

Awsome well packed delivered fast only one bad point and that is boards being wet i was in a rush to get em up so they inevitably warped so my advise lay flat with weight ontop till some moisture evaporates and all should be good .

Treated Redwood Shiplap Cladding Boards

Graham A.

I found the web site very informative. I visited to view the product and found the staff very efficient and helpful. Delivery was within 2 days of purchase and the whole process was seamless. Very good will use Ruby again. Graham Aymes (Wiltshire)

Treated Redwood Shiplap Cladding Boards

Annette R.

The posts were of great quality and exactly as described. What was outstanding though was the attentive and responsive customer service. I placed my order online during the Covid lockdown. I was a little cautious as I'd never order from Ruby Group before. I needn't have worried. Any minor hiccups were dealt with promptly and efficiently by the fantastic Nikki who I really can't praise enough. I have no hesitation in recommending Ruby Group!

4" x 4" Square Treated Fence Posts

Daniel L.

Bought to replace boards on back of shed all the boards supplied were perfect 👌 no warps or damaged tongues highly recommend and in these difficult times arrived within three days superb service can’t fault will use again .

Treated Tongue & Groove Cladding Boards

Simon P.

Excellent service. Ordered online on the bank holiday, order confirmed and arrived within the week, even in this trying environment. Timber was bundled and wrapped, ends protected. Arrived in perfect condition. Many Thanks

Homegrown Larch Shiplap Cladding

David P.

The timber was delivered very quickly considering the lockdown situation. I used the 4x1, by splitting them to 2x1 to use for fixing cladding to them. Excellent service, happy to use them again.

4" x 1" Pressure Treated Timber Boards

Irene M.

My husband & I were really pleased with this gate.Amazing value and prompt delivery . Our cottage is built into a hill and we needed a small,simple gate to get out on to the hill at the top of the garden. This gate is perfect.Thankyou.

3ft x 3ft Treated Wooden Picket Garden Gate

Philip S.

The group has a very useful range of timber with good a spread of sizing and pack options. They have always manged to source and deliver promptly at reasonable cost, even in these difficult supply times. The drivers are always friendly and helpful with unloading - Highly recommended.

6" x 1" Pressure Treated Sawn Timber Boards

Brian B.

The quality of the loglap cladding was as described and very good quality. The delivery was well managed given I ordered in the middle of the coronavirus lockdown. Customer service was great and thanks to Nikki in particular who responded quickly to my queries. Overall a very good buying experience and I would recommend Ruby as a great service without reservation.

Loglap Cladding Boards 0.6m - 3.6m Lengths

Shaun C.

The ordering and delivery of these boards was so easy. The delivery was within a couple of days and I have now had three orders fulfilled by them over the last couple of weeks. The Boards I bought are really good quality and far better than the previous boards I had up before. The whole purchasing process and quality of the product has been brilliant.

Featheredge Fencing Boards - Various Sizes

Janis M.

Couldn’t believe how quick the delivery was. Ordered in the morning and the gate arrived on the following. Lovely sturdy gate and can’t wait for it to be fitted next week when the fencing is being done.

The Exbourne Curved Heel Gate

Rhoda F.

Bought a replacement pair for myself. And two pairs for hubby as he grooms for me & suffers cold hands. Hubby also handles our youngster so saves getting a rope burn

Mark Todd Thinsulate Gloves

Ruth S.

Very sturdy, good for repairing the fence where the cats jumping up had damaged it. The covers look good and have extended the life of the fence. Wish we had found these years ago.

Rebated Fence Capping Rails

Rachel O.

Really pleased with two of these fantastic planters - well made, tasteful decking-type style and just the generous size we were looking for. Good price and delivered very quickly - also without unnecessary packaging that was appreciated. Thank you.

Large Decking Planter

Ray H.

I genuinely would like to praise the staff and service we received at a particularly difficult time whilst the national lockdown was in force. With several challenges to work with, our goods were delivered with the very best of helpful and professional service throughout the process with emails and personal contact to keep us informed of the progress of our orders. I would certainly recommend this company and all the products we have purchased. Thank you to everyone.

Redwood Round Top Picket Pales

M M.

Purchased for my brother he absolutely loves them, really good fit and very smart looking. The whole process was faultless, would highly recommend! Will definitely be purchasing again. Thank you!

Blackrock Steel Toe Cap Dealer Boot - Black / Brown

Christine F.

Very pleased with my 2 gates. Even in the lockdown times they were delivered to me quickly. I’m happy with the quality too. Will most certainly be ordering from you again in the future if I need any more.

7 Bar Galvanised Metal Gate

Paul T.

Excellent service throughout. Delivery came within 3 days which was unexpected due to the Covid outbreak. One board was split pretty much the full length but just about where I needed to cut! So saved me some time. Good quality timber used to block up some open space under raised decking, creating more storage space. Will definitely be using again. Thanks, Paul

Redwood Lightweight Shiplap Cladding Boards

Peter B.

Delivery was very prompt under the lockdown that we are having. I am very pleased with the Larch Cladding and have no fears of I have to order any more in the near future. Thank you very much.

Homegrown Larch Shiplap Cladding

Peter H.

Excellent service as order was handled very promptly (and easily online) with delivery in a very short time period in these difficult days. Well done everybody! Would recommend to others.

Treated Tongue & Groove Cladding Boards

David W.

These are high quality well made gates, arrived promptly. Unfortunate one gate was slightly damaged during transit but after one email with photos of the damage a replacement was soon received. I will be happy to use again.

4ft x 3ft Treated Wooden Picket Garden Gate

Mr C.

Stress free purchase from a professional company. Despatch was prompt and delivery excellent given the current situation. Goods were well wrapped. Project is still ongoing so items not been used yet but they are exactly as expected.

Redwood Lightweight Shiplap Cladding Boards

David G.

These are good gloves for working with trees and ropes, as they protect your wrists. But more impressive has been the service from Ruby during the lockdown - excellent communication with customers, both courteous and friendly.

Arbortec AT2020 Xscape Climbing Cut Resistant Glove Extended Cuffs

Lilian E.

It is perfect for what I needed it for ,I have tomatoes and pease coming up . Will be putting them in when they are ready . The quality is very good ,xx

Large Decking Planter

Neil H.

Ordered goods on Thursday to be delivered Monday, I was doubtful with things the way they are that said goods would arrive. However Monday came and so did my order. 100% happy with the service and would recommend to everyone.

4" x 1" Pressure Treated Timber Boards

Norman J.

This is my second time of using this company and product. Must say both times have been brilliant great product and great service. I would recommend this company to anyone

Redwood Round Top Picket Pales

Cynthia B.

Was very pleased with my purchase. Extremely good quality wood. My husband made a gate from it. Amazing. We ordered a larger pack to make a gate for the side of the house. Much cheaper than ordering a ready made gate

Redwood Round Top Picket Pales

M H.

Arrived very soon after confirming order, most impressed. Timber arrived very wet but that's because it was only just back in stock and had only very recently been pressure treated. Should not have any effect on the job or quality and it shows that it's fresh!

Redwood Lightweight Shiplap Cladding Boards

Dan W.

Possibly the fastest delivery in lockdown! Saturated with pressure treatment and nicely manufactured. Would buy other products from this company even though they are 300 miles from my local merchants and that’s saying something! Keep up the good work!

Redwood Round Top Picket Pales

Paul D.

Had problems with the delivery so contacted direct via Email, have to say Nikki was fantastic in helping I ended up with 3 separate deliveries over 3 days but Nikki kept me informed all the way, I had the same delivery driver who could not understand why it wasn't all on one load I believe it was in the couriers depot

Redwood Round Top Picket Pales

John S.

The boards are really sturdy and look great when compared to a similar variety from b&q. There were a few boards which split in transit on the tongue but Nikki was extremely understanding and replaced them with zero delay. Thankyou Nikki.

Treated Tongue & Groove Cladding Boards

Sarah W.

I got 2 sets of gates as our drive way is 13ft wide. And as it already had the posts and hooks. We needed blank gates. These were perfect. Nicely made. Quick delivery.

Picket Driveway Gate

Gareth O.

As I couldn't buy a ready made fence I had to make my own. The palings provided by Ruby are wonderful. Beautifully made, superbly finished and arrived in record time- could not have bought better, anywhere.

Redwood Round Top Picket Pales

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