I am loving working out at home, set up was hard, directions are not great and don't seem to match up. We hired someone to come help. Still trying to figure it all out. I left 2 messages with customer service and did not get a call back- it took persistent by me to follow up as we had some damage in shipping. New pieces are coming that were damaged, but we don't have them yet so we will be. Overall, we have had some great work outs and I think we will love it, but have to iron out a few things!