After having the piece of equipment for a few months, I find that it is adequate. Pretty much what I was expecting for the price point. I rate it 4/5 as there could be some upgrades like aluminum pulleys and such. I give customer service as of now a 2.5/5. The reason for that is, when I first started looking and asking questions, the customer service was 5/5. Great responses, quick answers and all of that. But as soon as I placed my order, and had other follow up questions, the responses s...