Had an issue with FedEx and the delivery, contacted Engraven through Instagram DM, got a reply within an hour, issue was handled & fixed the next day!!! Received my card, and I absolutely love it. Works perfectly at any ATM, and when I pay for things and hand the card to the cashier, it’s the same shocked looked every time, lol!!!😂 They think I’m some type of millionaire or something. But the card is great. The look, the feel, everything. One of the best decisions/purchased I’ve ever made.