The customer service was very good. It was worth paying to work with a designer. The card seems to be good quality. But there were a couple of issues.
#1 they didn't manufacture the card accordingly to the proof. They said I can get it redone for free but would need a new card. I declined because it was too much work.
#2 they really bent the old plastic card. I need the card to put into my banks at so worry that it will get stuck.
Overall though, satisfied with the price and quality