Water2.com Reviews

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David C.Verified

So good improving taste of Thames Water, that we’ve bought four now. Ours plus one for each of our children & their families (who also live in Oxfordshire) as Christmas presents.

The Pod 2.0 Starter Kit

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Kathryn R.Verified

Tiny very busy cupboard and it fit in snugly at the back! Was straightforward to install. Water tastes much better - I wasn’t expecting such a difference tbh

The Pod Starter Kit

Alanna H.Verified

Really pleased! Water tastes amazing and love the feeling of knowing I’m drinking safe water. Customer service has also been great from start to finish.

The Pod Starter Kit

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James W.Verified

Very easy to fit, tucks nicely behind the sink, so no space lost in the cupboard. Surprised at how much better the water tastes. Fantastic.

The Pod Starter Kit

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Paul C.Verified

Plumber by trade. Managed to put the water2 before my fridge. Honestly it's the best tasting water when it's chilled. Highly recommend it

Pod Starter Kit

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Dan B.

Took a bit of faffing to fit as we have older pipework so had to pick up a female to female socket and some PTF tape. However, once fitted water no longer tastes of chlorine, much better and will cost a lot less than buying Evian every week! Chuffed so far!

2.0 Replacement Capsule

James M.

Just installed ours and did a taste test with my partner. Two pints of water, one filtered one unfiltered, didn't tell her which was which, she picked up the unfiltered first which was good for the test but honestly don't think it would have made a difference. The taste difference was immediate! I could also see straight away the filtered water was clearer. I think the filtered water did have a slight edge because it was colder due to having to do a first run for 3 minutes on the filter. It tast...

2.0 Replacement Capsule

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Andrew M.Verified

Really pleased with the new water filter. It was surprisingly straightforward to fit. The water from my tap now tastes notably softer and better.

Pod Starter Kit

Amanda J H.Verified

Easy to fit and customer service was great. So much easier than changing filters in heavy jugs I used previously. Water tastes great.

The Pod Starter Kit

P S.Verified

It took a bit of time to fit the filter to the cold water pipe. Its a great investment.The water tastes great!!

The Pod Starter Kit

Joanna B.Verified

Finally delicious tasting water and no chlorine smell!!! So easy to fit, arrived quickly. So pleased we purchased and certainly drinking a lot more water now!

The Pod Starter Kit

Camilla M.Verified

We had an unusual sink pipe setup, so the starter kit did not actually work. However, after speaking with Julia in customer service over WhatsApp, Water2 sent the additional required spare parts in the mail (no charge) and guided us through the plumbing work when they arrived a few days later. The water now tastes much better than before - softer and without the taste of swimming pool :) love it!

Pod Starter Kit

Clare A.Verified

Plumber fitted mine and commented that it would have been good to include a bracket- he provided one for me. Water tastes great. Very pleased

The Pod Starter Kit

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John S.Verified

Very pleased. The filter was easy to fit. I did need an additional length of flexible pipe which was supplied free of charge.

Yearly Capsule

Alex G.Verified

So in order for the filter to be positioned in a vertical orientation I had to buy a small piece of 15mm copper pipe, a compression gland, a 90 degree male elbow, PTFE tape and two 500mm long tap tails. I fitted everything myself as I know a little about plumbing. Everything seems to be working well now with no leaks and the water tastes much better.

Pod Starter Kit

Bella O.Verified

Julia was very helpful on WhatsApp with step by step instruction on putting together the extra connectors that arrived promptly through the post. With a spanner and some determination, I got it done, and even took the opportunity to clean through & sanitise my drainage before connecting. As to the quality of water, it tasted better than with my Brita dispenser, which I now have to resell or giveaway about 10x filters leftover. I cannot lastly, emphasise on the ease of convenience as opposed to c...

Yearly Capsule

Andrew B.Verified

The service, starting with my questions on the fitting of the unit, has been excellent. The delivery was made within a week and we have been delighted with the quality of the water we are receiving, thanks to this product.

Pod™ + First Year Capsule Bundle

James H.Verified

Water2 have a lot to be proud of; innovative product that performs well, and great customer service. I had a small compatibility issue with the included fittings and Water2 provided alternatives to make everything work. I would buy again, and I recommend it to friends and family.

The Pod Starter Kit

Charlotte B.Verified

I ordered a water2 kit after worrying about the contents of our tap water. The delivery took longer than I expected and I can’t say for sure how pure the water is (without sending it off to sample), however the device was easy to fit, is very reasonably priced and the water certainly tastes much cleaner. I feel 100% better giving my children tap water now the filter had been fitted and think water2 is a fantastic idea. I have been recommending it to all of my friends :)

The Pod Starter Kit

Clarissa H.Verified

In LOVE with this water filter. The water tastes noticeably clean and I love not having to fill up my pitcher and wait for it to filter every time. All cooking and drinking water is filtered and I save so much time. I couldn’t recommend it highly enough.

Pod™ + First Year Capsule Bundle

Paul D.Verified

Filter housing seems reasonably well made, though not as robust as the actual filter cartridge, which is a solid and strong unit. The battery housing clip seems a bit flimsy, and the unit presumably just measures 365 days before changing from blue to red led, to advise replacement cartridge needed... as there are no direct connections to the cartridge. Correct connections were supplied for both 1/2 inch and 3/4 inch installation, (including an additional flex pipe free of charge, following a s...

The Pod Starter Kit

Bethany H.Verified

We had to buy another flexible braided tap connector which was longer for it to fit under my sink. The boyfriend did it, he isn’t a plumber. Works. Simple.

The Pod Starter Kit

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Mahmoun E.Verified

Julia from customer service has been great from the start. The water filter would not fit directly under my kitchen sink. I contacted Julia by email and she was quick to help by posting a free flexi hose which resolved the issue. The water quality has definitely improved in terms of the taste and the hard water for example that can be seen from cups of tea has reduced. Overall very happy. Would definitely recommend trying it out as you got nothing to loose!

Yearly Capsule

Michele M.Verified

We had to ask for an adapter and once we had this it was relatively easy to fit, it took about 20mins to get it up and running.

The Pod Starter Kit

Joseph E.Verified

The installation took longer than 10minutes. 10 minutes installation is only if your sink already has the right connections. I had to purchase and plumb my sink for an additional £10. Once done however the installation of the filter was very easy and the water tastes unreal so very work the extra hassle. N.B. there are lots of videos online to do the plumbing so no need to call out a plumber for £50 an hour.

The Pod Starter Kit

Elmon S.Verified

Quite daunting just thinking about putting this water filter under the sink but it was not too bad experience. I had to chip off a bit of the work top to allow the water hose to meanders above it nicely. After following the correct procedure the taste experience was amazing. So refreshing and felt healthier. The coolness effect to eating and drinking had made a difference. I spoke to lovely Julia. She was very helpful all the way through.

The Pod Starter Kit

Colin A.Verified

I hesitate to ‘share my thoughts’ as I am told how good the UK water is and it seems to disappoint people it I mention it. I live in a rural town The fact is there are iron pipes in the road there is discolouration in the bath and I see particle occasionally. It is healthy to drink plenty it should not be unhealthy. Also water is part of healthy cooking, fresh smoothies and other drinks made at home including tea and nut milk. I am glad I have the filter it is very convenient as well to use eac...

Pod Starter Kit

Nicola F.Verified

It was easy to fit, I didn’t need any additional pipe extensions. The videos showing you the steps is really good too & best of all no more jugs in the fridge or buying bottled water !! Also emailed customer services a couple of times & they were quick to respond & helpful

Pod Starter Kit

Paul C.Verified

Very simple to fit, assuming your current pipework has been installed neatly. Ours needed reworking to tidy everything up but it wasn’t a big job. Regardless of this, the benefits from having filtered water ‘on tap’ immediately outweighs any of that. We’ve used Brita filters for years and have always commented on how chlorinated our water still tastes & smells still. This changed instantly with the Water2 filter. Our tap water now tastes absolutely fantastic & the smells have been removed too. ...

Pod Starter Kit

Susan M.Verified

The pod took a while to arrive. I needed a plumber to fit it as modifications were needed. Cheap enough to fit. Immediately felt the benefit of not having to juggle a filter jug and the water tastes great. One of my better purchases.

Pod Starter Kit

James C.Verified

Installation was tricker than I’d hoped, because it was hard to access the correct pipes. I also luckily had strong wrenches as I really had to tighten it hard to avoid leaks, I think partly as my pipes are pretty old. I would have liked to have clear photo examples of how to attach it for reference. Also, the instructional videos only play one way, so if you miss a step or need to check something, you have to go through all of it again. This could be improved - they should add a YouTube video, ...

Pod + Capsule Bundle

James B.Verified

One of the videos on social media said you don't need specialist tools to fit (Granted this wasn't a motivator for me). The pastic adapter required PTFE tape to seal properly, which I have in my arsenal, but wouldn't classify as an everyday carry for most diyers. Might be worth looking at a coating or a treatment to that part as was leaking out pretty severely without some tape on. Water does taste noticeably better to be fair and it was half decent to begin with.

The Pod Starter Kit

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Heidi G.Verified

In order to fit my pod under my congested sink I needed a flexi pipe. Water2 sent it out and it arrived next day enabling me to fit the pod and start getting better water.

Flexible Hose for Pod

Jo F.Verified

Just fitted this filter myself within half hour or so, with no help. It was super easy to do thanks to the online instructions video. I had a glass of tap water from before and a glass from after the filter was fitted. The new water is so much clearer and tastier! I’m very happy with my new filtered water 👍

The Pod Starter Kit

Jamie W.Verified

Order arrived quickly. Initially I couldn't attach it as I needed some flexi-hose and an adapter. Spoke to Water2 support via Whatsapp chat on the website to get some advice and they sent the hose with an adapter out for next day delivery free of charge! Best bit of customer service I'd experienced for a very long time! I'd of happily have paid for an adapter. Product is in and working and I'm thrilled with it. You lose a little bit of pressure, but for the convenience and benefits, without a d...

Pod + First Year Capsule Bundle

Derek B.Verified

I needed to buy a flexible hose as there was insufficient space to fit without one. The cost was only just over £3 and was very easy to fit. We now love the taste of the water and now drink water on its own without adding anything to it. Our tea and coffee tastes much nicer and we were using a jug! The only thing is we still get build up of limescale in the kettle but we are very happy. Thank you!

Pod + First Year Capsule Bundle

Sopfhe L.Verified

So much easier than the glass jug filter with disposable cartridges I was using before. Ticks all the boxes environmentally. The water does not taste as pure as reverse osmosis, but that's to be expected, since minerals really do seem to have a taste!

The Pod Starter Kit

Will P.Verified

Wow.. so initially I was put off installing it as thought it was going to be a headache to do. But it was so easy! The installation video made was perfect. And the water is perhaps the best water I have ever drunk. Everyone who comes to my house now gets a glass of water thrust in their hand and told to try it. I love this product! Thank you

Pod + First Year Capsule Bundle

Guy M.Verified

From purchase to installation, super slick and the best part is we are noticeably drinking more water as it tastes so much better. Thank you. Guy & Sue

The Pod 2.0 Starter Kit

Jj O.Verified

Brilliant produce fits perfect under my sink and took 5 mins to install. Makes my hard water taste so much better!

The Pod 2.0 Starter Kit

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