From ordering to receiving the kit the process has been extremely good and we were kept informed of the progress.
Being elderly, our son-in-law, who recommended this to us, fitted the kit and since having this we are delighted with the result, the taste of our water very much improved. All in all, a very good experience. We were also able to get the next refill at a reduced price when ordering the kit, so we now have a refill in hand for next year. Thank you very much for your good service...