I had a minor defect in a revealed ring, customer service was so helpful and accommodating, they sent me a random replacement. When that didn't arrived by the estimate delivery date, they quickly addressed my concern and resent the replacement.
It took a while to get here, but that's more a problem with Canada Post and covid.
The ring is beautiful, defect free, and fits perfectly! I couldn't be happier!
Thank you so much for your exceptional customer support.