I ordered four bags total. The first two arrived and were pretty good although I lost one while riding. I ordered two more as gifts. They never arrived. I contacted DHL. They used a subcontractor who could not verify delivery. They said they would pay Trip Machine if Trip Machine would put in a claim. I contacted Trip Machine. Vague non-answer. I contacted them again. No answer. I contacted them again: no answer. In short, if you order from them and you get your order, it is fine. B...