This is a bit underwhelming and took a long time to arrive - which was only really obvious once I'd paid for it. So it didn't arrive by christmas. The packaging is ok, the item is ok - I imagine we'll lose it quite easily - but will take it camping and hope it's better than it seems. I thought communication wasn't great in general until the item arrived then I've been bombarded with videos and follow up emails. I'd have preferred more customer care before I parted with my money. It was a Fac...