Kinda upsetting! I already reviewed your product and purposely set up a photo to send to you, which is the one I sent again. Like I said before, I was sent the wrong product but when you were made aware with the picture of what you sent. I believe it was Rachel, handled my response quickly,efficiently and apologetically. The proper product was shipped immediately, with all notification and no need to return the improper shipment. The whole thing was handled professionally and I have no complaint...