Placing an order was quick and efficient. After uploading a few pics, I was sent an initial design, and I made a few amendments before I was happy with it. The PixArt team were very helpful and courteous. My initial delivery was sent back as Evri couldn't deliver it to a locker, so I had it redelivered to my workplace. The item was in perfect condition and well packed. This item is a gift, but I myself am happy with the final product upon inspection.