I bought two jackets, the red velvet is great, the brown jacket is same size (large) and way to small. After weeks of trying to get an answer, emails were returned as undeliverable, I was told one was on the way in a larger size. You sent the exact same size, large, now I have two that are way to small. Months have gone by trying to get this handled, several promises of making it right and nothing. Most emails sent back as undeliverable. Really a bad experience and I like your product but your c...