I coped with my Quiet Comfort flimsy original equipment ear pads for a year or more, not knowing that they could be replaced. When the light bulb finally went off, and I searched for replacement pads, I came across the Wicked Cushions site, watched the video, and saw how easy they are to replace. My order went in, and in short order my new pads were installed as easily as promised. The quality is much better than original, and the phones are once again comfortable to wear.