We are not satisfied with the courier service of your company.
We ordered the item last July 12 with a promised delivery date between July 14 to 19. LBC started sending us text messages on the 14th that the packing was on the way. Then every day, we received the same messages to expect the delivery.
We then reached out to your customer service thru IG DM. However, their reply was simply to “We will continue to follow up with the courier. Please understand that shipping times are estima...