Firstly, it isnβt stated on the main page but after you order the jacket, you will receive an email notification by real people who want to tailor the jacket specifically for you. This means that you will be asked questions like: what is your shoulder-to-shoulder length, what is your chest circumference, and what is your waist circumference.
Communicating with the jacket-makers made me so happy because they really listened to my concerns and responded in a very kind and attentive way. They wer...