This is the second Ecoden bamboo charcoal pillow we've purchased (that's a recommendation right there, isn't it! ;0) Honestly, at first, I wasn't sure how this pillow would work. It seemed like the 'cradle' might be restrictive. However, (yes, pillow number 2), it's fantastic. Both my wife and I don't sleep on any other pillow now that we have this one. It supports our neck and shoulders in a very helpful way.