The pillows are ok, not really what I had expected. I have a different brand and that was what I was used to. We've been sleeping on these pillows now for about a month now and they do the job. We had a few road bumps along the way with the silk cases and to be honest I felt the customer service wasn't there. We ordered oversized pillows and silk cases but received oversized pillows and standard size silk cases, when I contacted the customer service person, she basically said that I was sent ...