I wanted to write this review not exactly for the product but for the customer service. The first pen I got was maybe a dud because the ink ran out very fast, so I asked for a refund. They asked if they could send me another one and I said "okay, let's try it". The second one (of the same color) was actually a completely different color than it said on the package, so I of course asked for another refund. They offered to replace this one as well and I was starting to feel like I got ripped off, ...