Granted my grill is new, and I've used it twice. But I wanted to start with keeping the grates clean this time. So far I'm quite happy with how it works. I could only upload 1 picture, so I did after cleaning. Before, there was burger drippings and cheese on the grate. It definitely works best if you get the grill up above 400 F. And I've found for me, it works best if I do half the grate, then close it to let it heat up again, then do the other half. Very happy with how clean it gets!