I absolutely LOVE my ornaments! Customer service was amazing when I messed up on my shipping address, I caught it and got in touch with them. It took them less than 4 hrs and they were back with me and had fixed my error. They also kept in touch with me throughout my entire experience. From thanking me for my order, to telling me when my items shipped, to when my order was out for delivery. The ornaments are absolutely beautiful and I couldn't be happier.