The coffee is wonderful, but your customer service is the worst I have experienced. My coffee took 9 days after roasting to ship to my house, and then you charged me express shipping! That is NOT express shipping!
I have asked for a refund or a credit to my subscription service, and I have received neither. No one answers your phone. I have not received an email when I sent one with my concerns.
I am now looking at other companies to order from. There is no point giving my business to a c...