No issues with shipping and they answered all the questions I had. I ordered 10 blue velvet shrimp, got 13 when they arrived, 0 deaths during shipping, and three of them were well-berried. I was expecting a little more blue coloration in them, they're almost colorless with a hint of blue, but they look incredible regardless and have acclimated very well to their new aquarium. A week after arriving, I was able to count 9 alive and active, and I'm certain there are more doing well in their hiding ...