I ordered this for my son-in-law who is a huge Dodgers fan. I somehow messed up the address and it ended up in Utah, not California. I contacted the customer service dept. on New Year's Eve, and much to my surprise, received a response immediately, in less than 30 minutes. That's remarkable for any CS dept. , let alone on NYE. I gave the correct address and the CSR was able to re-send the puzzle very quickly. It was received in CA yesterday. I am very impressed with the level of customer ser...