The necklace is a beautiful keepsake,I don't know if I would order again because of the lack of communication,we should gotten that in 5 days ,we paid extra for expedited shipping...it took 2 weeks,I was panicking that we would not receive,they did help and respond after many emails,you could have saved a lot of unnecessary stress if you assigned a person to contact me sooner or a simple call would have helped,but yr necklace is beautiful,thank you