Poor quality and poor customer service. They don’t back the quality of what they make and when I sent pictures the very day it arrived got no response so I had to email again. Then was told it was final sale and as a”one time” exception they offered to turn the bracelet into a necklace . I would also then have to pay for shipping it back. I like supporting small businesses but when there is such poor quality and customer service is equally bad not going to recommend!!