Customer service and refund process: It's been a very frustrating and stressful purchase. I've never had such an experience with any seller before. Despite providing detailed size information and answering all the store’s questions accurately, I still received the wrong size. To make matters worse, the store requested numerous photos as proof, which was both frustrating and disappointing. I’m confident they have records of what was shipped, yet they put the burden on the customer to prove their ...