The socks are so cute, and customer service is great for the most part. One order I received had a pair of socks that had the wrong dog on it, and my dog was apparently sent to someone else. I contacted customer service, and they sent me another pair with my dog's picture. Unfortunately, one of the dog's ears shows as just a dark spot, (the original photo shows both ears) which makes the photo look kind of strange. I did receive the order on Christmas Eve, so I'm sure they were rushing to ge...