First, it was sent to my home. It never arrived. A new one was sent to my vacation address and by agreement, it needed to be there by December 1st as I needed it for a wdding.
It arrived December 6th, as I was leaving to go home! Strike 2!!!
I will expect a credit for these 2 failures and to compensate for having to go out and buy another tie for the wedding. A real disapointment!
Like the tie, the service was attrocious!