I just moved and had to type a new address in, but when I hit submit I must have had it auto fill back to my old address, so I filed a claim and Jake reached out to me and had it held at the post office so a relative could pick it up for me, and not the new owners of my house. Would have been easier if there was a refund option as I would have just cancelled and ordered a new one but it ended up ok in the end.