Sabine S.Verified
The boots I received were not as per picture I was sold. The quality is poor , made of plastic and poorly made , they don't fit properly and the company refused to refund me for the purchase - very dissappointing
Icons Footwear Reviews
+1
Riding Boots for Women | Non-Slip Sole
Ashley S.Verified
Trainers were not as described. There is an unexpected symbol on the side, this is not on the website. Poor customer service when I complained. I'm stuck with the trainers.
Men’s Multi-Panel Lace-Up Sneakers
+4Owen G.Verified
The shoes are awful the glue is unreal all over the sole of the shoe the stitching it’s absolutely disgusting and they are so bad it’s unwearable and nothing like advertised
Men’s Multi-Panel Lace-Up Sneakers
+1Maria F.Verified
What I ordered on the left and what I received on the right. So not the same trainer. Contacted seller about a return and they said I need to pay despite not receiving the right trainers. They offered 20% off but still wouldn’t accept responsibility. DO NOT order from here.
Men’s Multi-Panel Lace-Up Sneakers
Mark T.Verified
Terrible !! As you can see the logos aren’t the same on outside or inside . To return I was quoted £28.50 ( to china) or keep them and we will give you £11( 20%) refund !
So I got a joke if a pair of trainers that are not fit for use and with little offer of recompense .
My advice is avoid at all costs
Men’s Multi-Panel Lace-Up Sneakers
Maria O.Verified
Very well made leather boots husband very happy comfy to wear
Men’s Western Ankle Cowboy Boots | Black Upper with Embroidered Details
George M.Verified
They are fine.
Men’s Multi-Panel Lace-Up Sneakers
Ari K.Verified
terrible customer service, expecting customer to pay for returns to CHINA! when no mention of it is made on website. very sneakily you have to email them if you want to do a return and only then you get told the address
BEWARE OF THIS WEBSITE
Men’s Hybrid Sneakers | Multi-Panel Design
Money M.Verified
Absolutely awfull. Wasnt what i ordered. Advertised a pair of on cloud trainers and got something that was written in Chinese, Never using this again. I want my money back.
Men’s Multi-Panel Lace-Up Sneakers
Carolyn P.Verified
Took an age for delivery as, quelle surprise, they come from China despite a .CO UK website. Tiny fit. Customer service: can't return as return postage costs to China are phenomenally priced. Offered a 10%refund and keep the boots....... What good are they to me as they are tiny!
Will not order from them again and will strongly advise anyone else thinking about ordering DO NOT DO IT!
Men’s Western Ankle Cowboy Boots | Black Upper with Embroidered Details
Christopher H.Verified
Make sure you read the returns policy before ordering. I tried to cancel the order less than 30 minutes after purchase, only to be told this was not possible, so had to wait for the item to be delivered before returning, even though the order was a mistake.
Took a while to arrive and quality was poor and poor fitting. Then told it would cost me almost as much as I paid for the item to return it so completely worthless.
Don’t order unless you are 100% sure you will not return as the returns proce...
Men’s Multi-Panel Lace-Up Sneakers
Daniel B.Verified
I thought I was purchasing a bargain but was sold a poor copy of ONS trainers feel totally ripped off couldn’t be arsed sending them back won’t happen again and will tell everyone I can about this bad purchase
Men’s Multi-Panel Lace-Up Sneakers
Maitry P.Verified
It’s good
Men’s Multi-Panel Lace-Up Sneakers
Mohammed H.Verified
They are such poor quality honyoys unbelievable. This is day light robbery! If I want a refund it’s going to cost me more than what the footwear have cost me.
Men’s Multi-Panel Lace-Up Sneakers
Adrian H.Verified
I thought I was buying a pair of On Clouds for my son, but what arrived was a pair of the poorest quality footwear I have ever seen. Waited 4 weeks to get my order and then put them straight into the bin.
Men’s Multi-Panel Lace-Up Sneakers
Ned S.Verified
Shit Quality, late delivery and wrong size. Customer service is the worst Ive experienced with the support team trying to gaslight me into keeping the item even after multiple requests for a refund in keeping with their own refund policy.
Oxford Shoes for Men | Classic Lace-Up Style
+1Andrea H.Verified
Terrible experience.
Fake over priced goods and lead to prohibitive return costs.
Men’s Multi-Panel Lace-Up Sneakers
+2Kelly C.Verified
Not genuine leather - plastic boots!
Not the product advertised
Genuine Leather Boots for Women | Low Block Heel
Mandy A.Verified
Counterfeit goods falsely advertised
Men’s Multi-Panel Lace-Up Sneakers
Kelly C.Verified
The boots sent were plastic
Not genuine leather and nothing like the style shown
Chunky and low to shin only.
Genuine Leather Boots for Women | Low Block Heel
Janet C.Verified
The trainers fid not fit and I could only get £7.50 refund when the trainers cost £45 so would never use this company again.
Men’s Multi-Panel Lace-Up Sneakers
Ann L.Verified
Not quite what I thought they were but that’s my stupid mistake. Arrived quickly in perfect condition and they look so comfortable
Men’s Multi-Panel Lace-Up Sneakers
Margaret O.Verified
Delivery took weeks.
Shoes a very small size 9 gave them to charity
Brogue Lace-Up Shoes for Men | Classic Wingtip
Aisling B.Verified
The colour is light brown. Looks nothing like the photo. So disappointed. So cheap looking.
Knee-High Boots for Women with Stiletto Heel | Side Zipper
Anoj V.Verified
..
Men’s Multi-Panel Lace-Up Sneakers
Amy S.Verified
Absolutely shocking website.
Men’s Multi-Panel Lace-Up Sneakers
Kenneth L.Verified
Ordered from Netherlands, came from China very very tight fitting.
Oxford Shoes for Men | Classic Lace-Up Style
Pauline R.Verified
Not good quality
Women’s Casual Block‑Heeled Boots
Mia K.Verified
Fake item
Men’s Multi-Panel Lace-Up Sneakers
Amy C.Verified
Shocking cheap and wouldn’t give me a full refund. Never again
Men’s Multi-Panel Lace-Up Sneakers
Marli B.Verified
The trainers are fake
Men’s Multi-Panel Lace-Up Sneakers
Karen H.Verified
Awful product - logo on sides of each shoe doesn’t match. Literally went straight in bin
Men’s Multi-Panel Lace-Up Sneakers
Declan M.Verified
Product not true to size so it was useless
Men’s Multi-Panel Lace-Up Sneakers
Shane D.Verified
Not what I ordered, totally fake absolute shite
Men’s Multi-Panel Lace-Up Sneakers
Ricky R.Verified
different from the photo cheap agly looking shoes waste of money
Men’s Multi-Panel Lace-Up Sneakers
Khosro S.Verified
Absolutely rubbish and cheap fake from china
Men’s Multi-Panel Lace-Up Sneakers
Kadie B.Verified
Awful delivery and very bad quality
Men’s Multi-Panel Lace-Up Sneakers
Icons Footwear ReviewsMore details