I backed the creator jacket from kickstarter and got a custom panel. I received my pack a week or two ago and it's freaken fantastic and well worth the wait! I had ordered a couple of patches too, and ended up getting an extra one which I'm super grateful for.
I had questions/issues about the custom panel resolution before I submitted the panel design, then more questions about the patches later. Throughout both experiences, the customer service was top notch, and they really went above and bey...