I ordered two of the mugs, and both came out perfect! Both of them are for gifts, and I can't wait to see the reactions! Each much was correct in terms of what was personalized on the picture of the girls, as well as the caption on the backside. I chose both of them to say soul sisters. After seeing est. dates on another mug design of theirs, I added in the comments section if they could add that to my mug design as well, which they did. Mugs arrived quickly and undamaged. Overall perfect!