Renae V.
When I opened the package, the sweatshirt had a hole in the sleeve. I made contact asking about how to do an exchange. A week went by and I didn't get a response. I was going to give another day or two but got a shipment confirmation from them and two days later a new sweatshirt arrived. Thank you so much! The material of the sweatshirt is thick and super soft. I didn't know what kind of quality to expect but I was totally impressed.