Not Good - at all...
Do not get your order incorrect becuase this company does not make it easy to return goods.
I emailed immediately the company to tell of an incorrect order on ALL their channels. I did not receive a response for 4 days, in which I tried multiple times to get in touch - but got no reply.
When eventually I received a response, the order had already been shipped. Lack of co-ordinated process between orders and suppliers.
Email after email to sort this out and repetitively...