I had ordered a shirt for my husband for his birthday. Then, the Covid19 restrictions began and in the chaos of uncertainty the shirt happened to be lost in the mail. I was in contact with the customer support team and they were the most helpful and compassionate group through the whole process. When it was determined that tracking the package was no longer possible, and the item showed no sign of turning up again, they made a new shirt for me and sent it straight away at no expense to me! I’m s...