I would like a refund or one that works. This has no suction- my brother has Parkinsons and often chokes on food, and I tried it with him and it did nothing except bring a little mucous in his nose forward :( I couldn't help him! Tonight we had the same issue, and no suction. I tried to put a bag around the mask with a cashew in it (like your promotional video) to see if anything would happen and it didn't even move. I would like my money back please. I thought maybe I was doing somethin...