At first, I was sent the incorrect sweater, but the team was incredibly communicative and helpful throughout the process, emailing me the business day after my inquiries as stated on their website. They handled everything with such care and attention, it made the wait for the Persona cardigan worth it.
The quality of the sweater is thick, soft, and comfortable, and while a S/M is rather large on me (~5’2), I find it wonderful to wear! This, coupled in with the team’s competence, makes me want t...