This ring was a Christmas gift for my sister. Even though it didn't arrive in time for Christmas, l was already aware that extra time was needed because the ring needed to be made a half size larger. When the ring finally arrived, my sister was totally surprised, as well as delighted. Based on this first experience, l'm sure we will be placing future orders. Thank you, Jason, for your email explaining the delay (even though l was already aware as to the reason why).