The tool is great! I ordered 4 of them to give out as little gifts, and was only shipped one. I reached out to customer service and was told to send a picture of what I was sent along with shipping label. These pictures didn’t suffice somehow, it sounded as if customer service wanted me to send a picture of 4 dab tools so that they could verify that 4 dab tools were shipped, when they were in fact not shipped. Long story short- it appears that packing slips do not mean that the shipping content ...