The chair is great . The expertise of receiving it was shocking . It was advertised as shipping in 5 to 10 days but actually only shipped 3 months later and even after printing it out to customer service that this was very misleading your website was never updated with the accurate shipping information . The delivery was also terrible with very rude delivery people who were unable to drive down our hill as they brought a big truck even though I specifically told them beforehand to bring a sm...