4/5 for then product. 1/5 for the store. We like the dollhouse. It’s beautiful, although the assembly instructions were not terribly clear. I’ve been dismayed every step of the way, however—by poor communication from Burke Decor, from showing pre-purchase lead times that were not correct, to failing to communicate when items were taking longer to ship than anticipated, to generally being slow to respond to questions or requests for update. At no point were they clear in their communication, ...

The doll house is great. I ordered back in November and called one week before Christmas to ask where the dollhouse was that I had not received it. I was told I would receive after Christmas and I asked for the address to be changed and sent to my daughters house in Seattle Washington. I was told they would do this. It was delivered to my home in MD on 12/28 and I had to send it to Seattle.. I was disappointed that this was not carried out properly when spoke to a rep on the phone and said ...