I washed this throw according to the specific instructions on the tag, and dried it according to the same. 4-5 of the pompoms came off and there is no extra yarn to reattach them. I reached out to your customer service but the reply was not appropriate to the problem; perhaps it is an auto generated response? I received 2 of the 3 that I ordered, and not sure if I should just return them all as I do love them. If I was offered a replacement for the laundered one I would never wash again and ins...