I absolutely love this couch! We were looking for something comfy and low profile and this fits the bill. We added pillows for support, but the couch itself allows you to sink into comfort. Because of the color (oak sand) we called a local company to stain-guard it. I was nervous to order online without seeing a swatch, but the color is exactly what I wanted. After I ordered it, and found out months later the price was reduced for a sale, Burke Decor honored the price match. White glove service...