Thomas T.
The rug is absolutely great. However, the overall experience with Burke Decor has been terrible. When placing the order for this rug, it had a stated 3-4 week delivery date from order. However, the rug was not shipped until over 3 months after I placed the order. Likewise, the rug was shipped to the wrong location and I had to deal with Burke Decor customer service on multiple occasions to have a replacement order shipped to the correct address. It was extremely frustrating and I will likel...