Well, it’s finally here and I love it! I left a note with special instructions when I placed my order, and I was contacted shortly after, the communication was great ( easy through email and timely) throughout the process of getting my piece customized. It took a bit longer than quoted to make my necklace, but not too much, it was well worth the wait. Love it! Love how dainty it is, good quality. Thanks David Von :) Happy customer here.