My canvas picture and frame was shipped and delivered in a timely manner...I was on the edge of my seat till it got here of course, but the wait was SOOO worth it! It looked absolutely amazing, words and letters were centered and in line, back of canvas was secure in all areas of the frame, no damages, and was WELL protected during shipping!! I absolutely love it and made a great first picture to hang on the wall together of our new house when we get married!!