Had an issue, I think because of shipping. Let them know there was an problem. Slight delay in response. Then great response, new one was shipped with in reason, and Daughter is a happy camper. Mistakes happen, shipping 😡 happens, they fixed it all, everybody wins, and made in USA, small business standing behind their products. Can’t ask for more then that in this day and age. Would recommend. Check out some of their other fun stuff. Already have a few on the Christmas list for friends. RM Bill...